What is better Balto or Salesforce Service Cloud? When selecting the appropriate Customer Support Software for your organization it is suggested that you examine the functions, costs, along with other essential details about the product and vendor. Here, you can check the similarities and discrepancies between Balto (overall score at 8.0 and user satisfaction at 93%) and Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%).
You can also check out their unique details, like functions, plans, rates, terms, etc. Similarly, analyze the terms carefully for information on hidden fees, like, installation, separate support plan, upgrade fees, cloud storage fees, and other similar charges.
Our experts made sure to review all popular Call Center Software services available out there, but among them these three deserved our special attention: Zendesk, JustCall, Freshdesk Contact Center.
Contact Balto for information on their basic and enterprise pricing packages. You can sign up for a demo to see if the software is a perfect fit for your business.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
If you test different Customer Support Software solutions you shouldn’t simply explore their features list and available pricing plans. Consider that the software should be meeting your standards and business so the more flexible their offer the better. Find our which platforms are supported by Balto and Salesforce Service Cloud and make sure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this may be a critical factor for many firms.
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