What is better Balto or Zendesk? Getting the perfect Customer Support Software product is all about cross-checking various solutions and identifying the top program for your specific needs. Our unique algorythm will give you a quick look at the general rating of Balto and Zendesk. For general quality and performance, Balto scored 8.0, while Zendesk scored 9.7. On the other hand, for user satisfaction, Balto earned 93%, while Zendesk earned 98%.
Below it's also possible to look at their functionalities, terms, plans, etc. to see which software will be more suitable for your situation. One key aspect to assess is if the software lets you to enable/disable limitations on different types of users to limit the exposure of any confidential business data.
In case you you would like to quickly find the optimal Call Center Software according to our review team we advise you try out one of these products: Freshdesk Contact Center, JustCall, Zendesk.
Contact Balto for information on their basic and enterprise pricing packages. You can sign up for a demo to see if the software is a perfect fit for your business.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Every time you select a solution that you believe will work best for your company you shouldn’t only focus on what professionals have to say about it. In many cases personal experience with the solution may be different, depending on your own goals and needs. This is why in our reviews we also provide our User Satisfaction Rating for each solution to give you an immediate impression of how actual users of Balto and Zendesk estimate their experience with the solution. Our system is built around complex analysis of product appearances on other websites, social networks and blogs, so you will obtain a comprehensive and credible overview of what other people think about every app. In this example Balto has a total satisfaction rating at 93% while for Zendesk 98% of users express they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
