What is better AIChatbot or ProProfs Help Desk? When scouting for the proper Customer Support Software for your enterprise it is suggested that you assess the features, pricing, as well as other essential information regarding the product and vendor. Here, you can examine the parallels and discrepancies between AIChatbot (overall score at 8.5 and user satisfaction at 96%) and ProProfs Help Desk (overall score at 8.5 and user satisfaction at 100%).
It's also possible to examine their particulars elements, for example tools, plans, costs, terms, etc. Moreover, read the terms carefully for information on extra charges, such as, setup fees, separate helpdesk support, upgrade fees, storage fees, and other similar charges.
We are aware that not all businesses have the time to test a large number of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
All the data, details and opinions that we offered in this table were gathered from official company pages, marketing content available online, real-life experience from real customers as well as our personal everyday use of each product by an expert. We pay a lot of attention to extensively test every product, as a result we not only examine it on our own, but we also compare our observations with experiences of other members from the SaaS community.
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