What is better Zoho Assist or Predictive Dialer? If you’re experiencing a tough time picking the right Customer Support Software product for your company, it’s a good idea to compare and contrast the available software and discover which tool offers more positive aspects. In particular, here you can review Zoho Assist (overall score: 8.5; user rating: 98%) vs. Predictive Dialer (overall score: 8.0; user rating: 100%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget constraints. Working with a clear table to compare their features will significantly increase the odds of obtaining the right product for your company. Take a closer look at other aspects of the software for example if it’s easy to use, flexibility, scalability, and pricing plans.
Users who want to save some time or would like to get a Customer Support Software suggestion from our team might want to take a look at these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
In case you continue having second thoughts about which solution will perform best for your business it may be a good idea to take a look at each service’s social metrics. These metrics are usually a way to see how popular a given solution is and how big is its online presence. For example Zoho Assist Twitter account has currently 26941 followers. At the same time Predictive Dialer Twitter is followed by 465 users.
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