What is better Predictive Dialer or Zendesk? Assessing products to get the best Customer Support Software does not always have to be tough. On our review platform, you can easily match Predictive Dialer and Zendesk and quickly analyze their varying features. We allow you to check their functions, supported devices, customer support, prices, terms, and many more.
You can also examine their overall score (8.0 for Predictive Dialer vs. 9.7 for Zendesk) and overall customer satisfaction level (100% for Predictive Dialer vs. 98% for Zendesk). Devote time to compare your top options and determine which one is best for your company. Likewise, you must assess the software company’s credibility; are they reliable and will they still be on the market in the future?
Our team put a lot of effort to review all popular Call Center Software services offered out there, but among them these three caught our special attention: Zendesk, Freshdesk Contact Center, JustCall.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Please keep in mind that while both Predictive Dialer and Zendesk may have a top quality set of features each product may be designed for a different company size. If you are comparing features you may want to pay attention to a company type they are aimed at. Specific features might scale up efficiently for big enterprises but if you own a small or mid-sized business it’s frequently more sensible to stay away from paying for complex features that you may never actually use.
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