What is better Predictive Dialer or Birdeye? With various functionalities, pricing, details, and more to evaluate, finding the right Customer Support Software for your firm is tricky. But by working with our system, it is simple to match the characteristics of Predictive Dialer and Birdeye including their general SmartScore, respectively as: 8.0 and 9.0 for overall score and 100% and 97% for user satisfaction.
You can also assess them feature by feature check out which software is a better fit for your business. Don’t forget to get a demo first before getting a plan to experience how the solution works in real scenarios.
If you would like to quickly find the more reliable Call Center Software according to our experts we recommend you check out these products: Freshdesk Contact Center, Zendesk, JustCall.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
No Customer Support Software will manate to cover all the requirements of a specific team. Even though main functionalities of Predictive Dialer and Birdeye are important you should also carefully examine the integrations supported by a given product. In many cases you will already be making use of other types of B2B software in your company and it’s definitely wiser to choose services that integrate well with each other. That way you can guarantee a smooth exchange of data between your teams and apps, which can significantly reduce time spent on migrating between one service and the other.
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