TeamSupport
NOAWARDS
YET
Pricing:
Starting from $7.49
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Predictive Dialing
- Predicts Based on Call Metrics and Data
- Predicts Numbers to Dial
- Predicts When to Dial
- Skips Answering Machines
- Automatically Detects Voicemails
- Avoids Dead Numbers
- Transfers Live Calls to Agents Anywhere
- Increased Time Talk
- Keeps Agents on the Phone
- Keeps All Agents Connected
- Reach More Customers or Leads
- Transfers Live Calls to Agents Anywhere
- Skill-Based Call Routing
- One Virtual Contact System
- Call Monitoring
- Call Recordings
- Real-Time Call Metrics
- Manage Call Dispositions
- Track AHT
- Track Call Volume
Pricing Info
Pricing Info
CallCenterHosting Predictive Dialer offers the following basic and enterprise pricing packages:
Startup – $13.99/user/month
- 5 Users Minimum
- Agent Performance Evaluation and Reporting
- Call Analytics
- Automatic Call Distribution
- Real-Time Reporting
- 99.99 % Uptime
- Monitor | Whisper | Barge
Medium – $9.99/user/month
- All features
- 10 Users Minimum
Business – $7.49/user/month
- 20 Users Minimum
- All features
Custom – Custome Enterprise Pricing
Integrations
Integrations
CallCenterHosting Predictive Dialer integrates with the following business systems and applications:
- Salesforce
- Microsoft Office
- Zendesk
- Google Apps
- QuickBooks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A web-based call center solution powered with cloud intelligence.
Company Email
sales@callcenterhosting.com
Contact No.
Company's Address
The Real PBX
3 Willow Close, Holborough Lakes
Snodland, Kent ME65FA
United Kingdom
Predictive Dialer Comparisons
Popular Predictive Dialer Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
In the event you continue having doubts about which solution will perform best in your case it might be a sensible idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular every software is and how big is its online presence. For example, in case of Facebook Predictive Dialer has 172 likes on their official profile while TeamSupport profile is liked by 4245 people.
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