What is better Zendesk or sphere? When selecting the ideal Customer Support Software for your business it is recommended that you assess the features, costs, and other critical info regarding the product and vendor. Here, you are able to see the similarities and distinctions between Zendesk (overall score at 9.7 and user satisfaction at 98%) and sphere (overall score at 8.0 and user satisfaction at 92%).
You can also examine their specific modules, such as functions, plans, pricing, terms, etc. Similarly, read the terms carefully for information on extra charges, such as, installation, separate support plan, upgrade fees, storage fees, and others.
At the moment, the best products in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you pick a app that you think will be an actual asset for your company you shouldn’t simply focus on what experts have to say about it. Very often personal experience with the service may change, depending on your own goals and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for each software to give you a quick impression of how actual users of Zendesk and sphere estimate their experience with the service. Our algorithm is based on detailed analysis of product appearances on other websites, social media and blogs, so you will receive a full and credible picture of what other people think about every software. In this case Zendesk has a total satisfaction rating at 98% while for sphere 92% of people say they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
