What is better sphere or Salesforce Service Cloud? The ideal Customer Support Software is a product that can tackle your company’s unique needs. You can identify which solution is best suited for your business if you examine different products before you decide which one is the best.
For instance, sphere and Salesforce Service Cloud are scored at 8.0 and 9.6, respectively, for overall quality and performance. Similarly, sphere and Salesforce Service Cloud have a user satisfaction rating of 92% and 97%, respectively, which shows the general response they get from customers. Better yet, talk to a regular customer of the software and ask for their feedback about the solution in question.
In case you you have to quickly identify the optimal Remote Support Software according to our review team we recommend you check out the following solutions: ScreenConnect, Zendesk, Atera.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No Customer Support Software will manate to cover all the needs of a company. While key features of sphere and Salesforce Service Cloud should matter you should also thoroughly analyze the integrations provided by a given service. In many cases you will already be making use of other types of SaaS software in your company and it’s always better to go with solutions that integrate well with one another. With that approach you can be certain of a reliable transfer of information between your teams and services, which can considerably reduce time spent on migrating between one software and the other.
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