What is better sphere or Zendesk? Finding the ideal Customer Support Software product is all about assessing different solutions and figuring out the top application for your specific needs. Our proprietary system gives you an instant look at the general rating of sphere and Zendesk. For all round quality and performance, sphere scored 8.0, while Zendesk scored 9.7. On the other hand, for user satisfaction, sphere earned 92%, while Zendesk earned 98%.
Below it's also possible to look at their functionalities, terms, plans, etc. to find out which software will be more appropriate for your company. One key aspect to evaluate is if the software lets you to enable and disable limitations on various types of users to limit the exposure of any critical business data.
If you have to quickly identify the optimal Remote Support Software according to our review team we recommend you examine one of these products: ScreenConnect, Atera, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You shouldn’t expect only a broad range of useful tools and adjustable pricing from a credible Customer Support Software. Almost as essential as main features is a trustworthy customer support. You want to guarantee that when you have any questions about sphere or Zendesk, or you run into a problem, or perhaps you’ll want to ask for a specific revision or feature beneficial to your team you can rely on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. It’s also a big plus if you can profit from individual training or at least a knowledge base you can use.
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