What is better Yoummday or ScreenConnect? When you compare Yoummday and ScreenConnect, you can easily see which Customer Support Software product is the more effective option. This guarantees that your business can get the most productive and effective software. You can check the details, for example available tools, prices, plans offered by each vendor, offer terms, etc.
We also let you check their overall scores to know which one looks to be more beneficial for your firm. Yoummday has 8.0 points for overall quality and N/A% rating for user satisfaction; while ScreenConnect has 9.0 points for overall quality and 96% for user satisfaction. Likewise, you can also find out which software business is more credible by sending an an email question to the two companies and see which vendor replies sooner.
We did our best to review all popular Customer Support Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Freshdesk Omni.
Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you pick a app that you believe will be an actual asset for your company you shouldn’t only focus on what reviewers have to say about it. Quite frequently personal experience with the service will vary, depending on your own goals and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for every solution to give you a reliable overview of how actual users of Yoummday and ScreenConnect estimate their experience with the solution. Our system is built around detailed analysis of product appearances on other websites, social networks and blogs, so you will get a complete and credible landscape of what other customers think about each solution. In this example Yoummday got a total satisfaction rating at N/A% while for ScreenConnect 96% of users express they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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