What is better Yoummday or NinjaOne (Formerly NinjaRMM)? With various functions, pricing, conditions, and more to evaluate, determining the best Customer Support Software for your company is tricky. However making use of our system, it is simple to match the features of Yoummday and NinjaOne (Formerly NinjaRMM) as well as their general rating, respectively as: 8.0 and 8.6 for overall score and N/A% and 93% for user satisfaction.
You can also review them feature by feature and find out which application is a more effective fit for your business. Remember to get a free trial first before getting a plan to experience how the solution works in real setting.
We know that not all companies have enough time to scrutinize a large number of different services, so we created a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Yoummday is a virtual contact center marketplace for SMBs and big corporations that charges clients per minute. Those interested in it can use the web form to contact sales and to ask for more enterprise pricing details.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Every time you research various Customer Support Software software you shouldn’t just analyze their features list and offered pricing plans. Keep in mind the service must be matching your standards and company so the more flexible their offer the better. Check which systems are supported by Yoummday and NinjaOne (Formerly NinjaRMM) and ensure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a deal breaker for many businesses.
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