What is better Yonyx or ScreenConnect? Finding the best Customer Support Software for your company is crucial to improving your company’s efficiency. In our platform, it is simple to compare numerous solutions to see which one is the most suitable software for your requirements. Here you can match Yonyx vs. ScreenConnect and examine their overall scores (7.0 vs. 9.0, respectively) and user satisfaction rating (N/A% vs. 96%, respectively).
Additionally, you can browse the details of costs, terms, plans, services, tools, and more, and determine which software offers more benefits for your business. In practice, go for the business software that allows you to add/remove features and price terms to complement your company growth or lack of it.
We did our best to prepare reviews of all popular Customer Support Software services available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Freshdesk Omni.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
In case you are still having doubts about which software will be best in your case it might be a good idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular a given product is and how large is its online presence. For example Yonyx Twitter account has currently 297 followers. At the same time ScreenConnect Twitter is followed by 15200 people.
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