What is better xSellco Helpdesk or BoldDesk? The perfect Help Desk Software is a service that can handle your company’s unique needs. It’s easy to identify which alternative is best suited for your industry if you review several products before you decide which one is the best.
For instance, xSellco Helpdesk and BoldDesk are scored at 8.8 and 8.0, respectively, for overall quality and performance. Similarly, xSellco Helpdesk and BoldDesk have a user satisfaction rating of 100% and 96%, respectively, which suggests the general satisfaction they get from customers. Better yet, reach put to a current user of the software and ask for their opinion about the solution in question.
If you want to quickly identify the best Help Desk Software according to our review team we recommend you try out these services: Salesforce Service Cloud, Freshdesk, Zendesk.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
You shouldn’t expect exclusively a broad set of functionalities and flexible pricing packages from a reliable Help Desk Software. Almost as significant as main features is a top-notch customer support. You want to guarantee that when you have any questions about xSellco Helpdesk or BoldDesk, or you run into a problem, or perhaps you’ll want to ask for a certain change or feature beneficial to your business you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you can profit from personal training or at least an FAQ you can use.
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