EngageBay
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Integration to all the biggest marketplaces
- Integration to all leading shopping carts and ecommerce web platforms
- Integration of Facebook and Twitter profiles to your team inbox
- Contact Us widget for live chat
- Centralized dashboard for all customers
- Full order details
- Tracking shipping status
- Customizable message templates
- Smart tags
- Auto responder
- Automated language translation
- Listings
- Mobile app
- Ticket queries
- Internal notes
- External messages
- Unlimited number of users
- Folders
- Labels
- Rules
- Inbox filters
- Prioritized inbox
- Collision detection
- User permissions
- Security
- Ticket heatmap
- Ticket volume reports
- Response time reports
- Team performance reports
Pricing Info
Pricing Info
xSellco Helpdesk offers four payment plans as well as a free 14-day trial.
Starter Plan – $88/month or $79/month (billed annually)
- 500 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Small Plan – $254/month or $229/month (billed annually)
- 2000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited dynamic tags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Medium Plan – $443/month or $399/month (billed annually)
- 4000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Large Plan – $777/month or $699/month (billed annually)
- 8000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Integrations
Integrations
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
- Amazon
- eBay
- Shopify
- WooCommerce
- BigCommerce
- Magento
- Prestashop
- Bonanza
- Sears
- Tesco
- Allegro
- Fnac
- Mirakl
- Walmart
- Newegg
- Priceminister
- CDiscount
- Linnworks
- Channeladvisor
- Brightpearl
- Skubana
- Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
xSellco Helpdesk Comparisons
Popular xSellco Helpdesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Sales and Markeiting Automation
- Autoresponders
- Double opt-in
- Segmentation
- GDPR Compliant
- Simple designer
- Contact Management
- Facebook Ads
- Analytics
- Ticketing Management
- Triggers
- Email templates
- A/B Testing
- Email sequences
- Automation
- CRM
- Deals
- Pipeline Management
- Appointments
- Email Marketing
- Social Media Engagement
- Email Sequences
- Web Forms
- Landing Pages
- Live Chat
- Products
- Proposals
Pricing Info
EngageBay offers the following basic and enterprise pricing packages:
Free – $0/month
- 1,000 contacts
- 1,000 branded emails per month
- Lists
- Email Marketing
- Lists
- Email Marketing
- Sequences
- Contact Management
- Ticketing Management
- Lead Grabbers
- Forms
- Facebook Ads
- Social Media
- 20GB File Storage
- Email & Chat Support
Basic – $14.99/month or $12.99/user/month (annual) or $10.79/user/month (biennial)
- 15,000 contacts
- 10,000 branded emails per month
- Lists
- Email Marketing
- Sequences
- Contact Management
- Ticketing Management
- Lead Grabbers
- Forms
- Facebook Ads
- Social Media
- 2GB File Storage
- Email & Chat Support
Growth – $49.99/month or $40.99/user/month (annual) or $35.99/user/month (biennial)
- 10,000 contacts
- 25,000 branded emails per month
- Lists
- Lead Scoring
- Email Marketing
- Lead Nurturing
- Marketing Automation
- Contact Management
- Ticketing Management
- Lead Grabbers (Web Popups)
- Forms
- Facebook Ads
- Social Media
- Landing Pages
- Auto Responders
- Custom Fields
- Email Templates
- 5GB File Storage
- Email & Chat Support
Pro – $79.99/user/month or $65.59/user/month (annual) or $57.59/user/month (biennial)
- Unlimited contacts
- 50,000 branded emails per month
- Lists
- Lead Scoring
- Email Marketing
- Lead Nurturing
- Marketing Automation
- Contact Management
- Ticketing Management
- Lead Grabbers (Web Popups)
- Forms
- Facebook Ads
- Social Media
- Landing Pages
- Custom Landing Page Designer
- Sub Domain Support for Landing Pages
- Auto Responders
- Custom Fields
- Email Templates
- Custom Email Template Designer
- Analytics
- A/B Testing
- 20GB File Storage
- Phone Call Support
- Dedicated Account Manager
Integrations
EngageBay integrates with the following business systems and applications:
- Zapier
- QuickBooks
- WordPress
- Xero
- Twilio
- Office 365
- Google Contacts and Calendar
- Stripe
- SendGrid
- Mailgun
- Mandrill
- Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
Company Email
support@engagebay.com
Contact No.
Company's Address
EngageBay Inc.
255 Verano Way
Mountain House, CA, 95391
USA
EngageBay Comparisons
Popular EngageBay Alternatives
If you research different CRM Software apps you shouldn’t only look at their list of features and offered pricing plans. Consider that the product should be matching your needs and company so the more flexible their offer the better. Check which systems are supported by xSellco Helpdesk and EngageBay and ensure you will get mobile support for whichever devices you use in your company. You should also find out which languages and geographies are supported, because this may be a key element for many businesses.
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