What is better WalkMe or LiaCX? If you’re experiencing a hard time deciding on the best Customer Experience Management Software product for your needs, we suggest that you do a comparison of the available software and determine which tool offers more benefits. In particular, here you can review WalkMe (overall score: 9.0; user rating: 100%) vs. LiaCX (overall score: 8.6; user rating: 100%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget. Working with a clear table to compare their features will significantly increase the chances of finding the appropriate product for your company. Look closely at other aspects of the software such as intuitiveness, adaptability, scalability, and pricing plans.
At this time, the most popular products in our Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
WalkMe offers two enterprise pricing plans: an unlimited free plan with access to basic functions, and the advanced custom plan, priced on a per-quote basis. Please contact the vendor directly to get a quote for your company.
Free Plan (for an unlimited time)
3 Walk-Thrus
Up to 5 Steps Per Walk-Thru
300 Assists Per Month
Basic Online Support
Custom Plan
To get a custom quote for your company, please contact WalkMe directly.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
It may not always be sufficient to just compare WalkMe and LiaCX with each other. Although useful features, cost and user experience are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by every product. Very often a less known product may turn out to be an amazing choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which shows that despite smaller market presence it’s a worthy rival to the apps that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
