What is better VSLogger Unlimited or ScreenConnect? Examining products to get the best Customer Support Software does not always have to be difficult. On our review platform, you can easily match VSLogger Unlimited and ScreenConnect and right away analyze their distinct features. We allow you to check their features, supported devices, customer support, pricing, terms, plus more.
You can also review their overall score (8.0 for VSLogger Unlimited vs. 9.0 for ScreenConnect) and overall customer satisfaction level (N/A% for VSLogger Unlimited vs. 96% for ScreenConnect). Take your time and assess your top options and see which one is best for your company. You should also assess the vendor’s credibility; are they reliable and will they still be on the market in a few years time?
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Contact Versadial for enterprise pricing information and other product details on VSLogger. You can also submit a request for a demo to see if the software is a perfect fit for your business.
VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect exclusively a wide range of features and flexible pricing from a well-known Customer Support Software. Almost as crucial as key features is a quality customer support. You want to ensure that when you have any questions about VSLogger Unlimited or ScreenConnect, or you face some problems, or maybe you’ll want to ask for a certain change or functionality useful to your business you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you can enjoy individual training or at least an FAQ you can use.
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