What is better VSLogger Unlimited or ScreenConnect? Getting the ideal Customer Support Software for your organization is vital to improving your company’s efficiency. In our platform, it is simple to review numerous solutions to see which one is the most suitable software for your requirements. Here you can match VSLogger Unlimited vs. ScreenConnect and check out their overall scores (8.0 vs. 9.0, respectively) and user satisfaction rating (N/A% vs. 96%, respectively).
Additionally, you can analyze the specifics of rates, conditions, plans, services, tools, and more, and determine which software offers more advantages for your business. In practice, select the software that allows you to scale the features and price terms to match your sales growth or lack of it.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software solutions available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk Omni, Freshdesk.
Contact Versadial for enterprise pricing information and other product details on VSLogger. You can also submit a request for a demo to see if the software is a perfect fit for your business.
VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you test various Customer Support Software software you shouldn’t only look at their features list and provided pricing packages. Pay attention to the fact that the software must be adjusted to your standards and company so the more flexible their offer the better. Explore what systems are supported by VSLogger Unlimited and ScreenConnect and ensure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, because this could be a deal breaker for many companies.
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