What is better VSLogger Unlimited or Vivantio? Various firms require different types of Customer Support Software. To understand well which solution meets your needs, think of assessing various solutions feature by feature along with their terms and pricing. Furthermore, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: VSLogger Unlimited (8.0) vs. Vivantio (8.4) for general quality and performance; VSLogger Unlimited (N/A%) vs. Vivantio (93%) for user satisfaction rating. Examine their strong and weak points and find out which software is a more sensible choice for your company. An effective, simple tactic is to list the strengths and weaknesses of both services next to each other and check which solution comes on top.
Those of you who are pressed for time or could use a Customer Support Software suggestion from our experts might want to take a look at these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Contact Versadial for enterprise pricing information and other product details on VSLogger. You can also submit a request for a demo to see if the software is a perfect fit for your business.
VSLogger Unlimited provides custom integration services to link your current tools with their call recording software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Versadial VSLogger Call Recording Solution combines Call Recording, QC Evaluations, QC Review and Coaching, Live Team Performance and Gamification Dashboards.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be enough to simply compare VSLogger Unlimited and Vivantio with each other. Even though useful functionalities, cost and user comments are all crucial and should be considered when making a final choice, you should also check out the recognition and awards merited by every service. Very often a less popular product may turn out to be a great choice that was distinguished with industry awards such as our Supreme Software Award which reveals that despite smaller market presence it’s a worthy rival to the services that dominate the market.
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