What is better VoIPstudio or ScreenConnect? With a wide range of features, pricing, terms, and more to evaluate, determining the best Customer Support Software for your organization is tricky. But making use of our system, it's easy to match the characteristics of VoIPstudio and ScreenConnect together with their general rating, respectively as: 8.0 and 9.0 for overall score and 100% and 96% for user satisfaction.
You can also evaluate them feature by feature and see which application is a more effective fit for your enterprise. Keep in mind to use a trial version first prior to opting in for a plan to get a firsthand experience how the software can help you in real scenarios.
Those of you who want to save some time or would like to get a VoIP Software recommendation from our experts might want to take a look at these top choices for the current year: 8×8 VoIP Phone Service, RingCentral, Slack.
VoIPstudio offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Pay as you Go – $4.99/user/month
Instant Deployment
24/7 Technical Support
Advanced PBX Features
Virtual Numbers
Free Number Porting
Free Inbound Calls
2K Bundle – $16.99/user/month
2,000 outbound minutes per user per month
45 countries
One inbound number per user
VoIPstudio offers a 30-day free trial for interested parties. For more information, get in touch with the sales team through chat, phone, or web form.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, details and opinions that we offered in this analysis were taken from official vendor pages, marketing resources available online, real-life experience from real customers as well as our individual hands-on use of each software by an expert. We put a lot of effort to extensively examine every app, therefore we not only examine it ourselves, but we also match our findings with opinions of other users from the SaaS community.
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