What is better VoIPstudio or LiveChat? Assessing products for the top Customer Support Software does not always have to be hard. On our review platform, it is possible to match VoIPstudio and LiveChat and right away see their differences. We allow you to take a look at their uniqe benefits, supported devices, customer support, pricing rates, terms, and much more.
You can also examine their overall score (8.0 for VoIPstudio vs. 9.0 for LiveChat) and overall customer satisfaction level (100% for VoIPstudio vs. 96% for LiveChat). Devote time to compare your best choices and determine which one is ideal for your company. Similarly, you have to consider the software company’s business viability; can they be relied upon and will they still be on the market in the future?
Those of you who don't have much time or want a VoIP Software advice from our team might want to investigate these top choices for this year: Slack, 8×8 VoIP Phone Service, RingCentral.
VoIPstudio offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Pay as you Go – $4.99/user/month
Instant Deployment
24/7 Technical Support
Advanced PBX Features
Virtual Numbers
Free Number Porting
Free Inbound Calls
2K Bundle – $16.99/user/month
2,000 outbound minutes per user per month
45 countries
One inbound number per user
VoIPstudio offers a 30-day free trial for interested parties. For more information, get in touch with the sales team through chat, phone, or web form.
LiveChat offers the following SMB and enterprise pricing packages for users to choose from. A 30-day free trial is also available. Give the details a look, and select the best plan for your business.
Starter Plan: $16 per seat/month billed annually (or $19 billed monthly) Ideal for small office/home office
60-day chat history
Unlimited agent accounts
Basic chat customization
Ticketing system
Data security
Team Plan: $33 per seat/month billed annually (or $39 billed monthly) Ideal for full-time support team
Unlimited chat history
Unlimited agent accounts
Full chat customization
Ticketing system
Data security
Basic reporting
Agent groups
Multiple brandings
Business Plan: $50 per seat/month billed annually (or $59 billed monthly) Ideal for customer service department
Unlimited chat history
Unlimited agent accounts
Full chat customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler
Enterprise Plan: $149 per seat/month billed only annually Ideal for Fortune 500 companies
It is possible to connect your favorite tools to LiveChat using integrations. This opens up a ton of new possibilities. For example, you can save leads in your Salesforce directly from chat or get more newsletter subscribers for your MailChimp mailing lists from the pre-chat survey. Some integrations allow the use of certain tools or services straight from the LiveChat app.
They are categorized in various types:
live chat – analytics integrations (Google Analytics, Woopra, Mixpanel, Kissmetrics, Google Tag Manager, Cx Moments) WhatConverts, PlayVox, Segment, Stratifyd, Trigerbee)
live chat – chatbots integrations (BotEngine)
live chat – CMS integrations (WordPress, Weebly, WHMCS, Squarespace, 1&1, GoDaddy Go Central, Tumblr, Adobe Business Catalyst, Drupal, Webflow, Elevio, HelpMonks, Unbounce, Instapage, Leadpages, Wishpond, Jimdo, Joomla!, Landingi)
live chat – contact management integrations (FullContact, TalkDesk)
live chat – help desk integrations (KnowledgeBase.ai, Zendesk, Freshdesk, Jira Service Desk, ProProfs)
live chat – invoicing integrations (Pagato, Freshbooks)
live chat – social media integrations (Facebook, Google+, Twitter)
live chat – messaging platforms (Facebook Messenger, Twilio SMS)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, Pizza Hut, CBS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This software is a full-featured live chat and help desk solution for customer service and support. It is web-accessible, making it an attractive addition to your tech stack. What’s more, it has website traffic monitoring to ensure that agents provide contextualized assistance.
It may not always be enough to just compare VoIPstudio and LiveChat with one another. Even though reliable features, pricing plans and customer comments are all important and should be included when making a final decision, you should also check out the recognition and awards won by each app. In many cases a less dominant app may turn out to be an amazing choice that was a winner of many SaaS awards such as our Exceptional Customer Support Award which reveals that despite lesser market presence it’s a significant rival to the software that dominate the market.
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