What is better Vivantio or simplyCT? Examining products to find the best Customer Support Software doesn't have to be complicated. On our review platform, you can easily match Vivantio and simplyCT and promptly see their differences. We allow you to check their uniqe benefits, supported devices, support service, pricing rates, terms, and more.
It's also possible to assess their overall score (8.4 for Vivantio vs. 6.9 for simplyCT) and overall customer satisfaction level (93% for Vivantio vs. 100% for simplyCT). Devote time to assess your best choices and see which one is best for your company. You should also assess the software company’s credibility; can they be relied upon and will they still be around in the future?
People who want to save some time or would like to get a IT Service Software recommendation from our team may want to examine these top choices for the current year: Freshservice, Zendesk, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
The It Factor Productions, The Devereux Foundation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
Please keep in mind that even though both Vivantio and simplyCT may have an excellent set of features each product could be created for a different business size. If you are studying different apps you should give some attention to a business type they are aimed at. Certain elements may scale up efficiently for large enterprises but if you have a small or medium company it’s often more sensible to avoid paying for complex features that you may never have a chance to use.
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