What is better Vivantio or Issuetrak? If you wish to get a convenient way to learn which Help Desk Software product is better, our exclusive method gives Vivantio a score of 8.4 and Issuetrak a score of 8.5 for all round quality and performance. Moreover, Vivantio is rated at 93%, while Issuetrak is rated 100% for their user satisfaction level.
You can also review their product details, such as functions, tools, options, plans, pricing, and much more. Find out whether the solution lets you to customize some of its processes to make sure the software fits your own business processes.
Users who don't have much time or need a IT Service Software recommendation from our team might want to investigate these top choices for this year: Freshservice, LiveAgent, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, facts and experiences that we offered in this analysis were collected from official company pages, promotional resources available online, actual experience from real users as well as our individual hands-on use of every service by an expert. We do our best to comprehensively analyze each service, therefore we not only test it on our own, but we also compare our observations with experiences of other members from the SaaS community.
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