Issuetrak
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Workflow & Task Management
- Email Notifications
- Installation & Upgrades
- Dashboard
- My Issues
- Knowledge Base
- Site Appearance
- Site References
- Issue, User, and Organization Fields
- Web-based Access
- Self-Registration
- Report Writer
- Searches and Saved Searches
Pricing Info
Pricing Info
Issuetrak offers two licensing options, Team and Support plans, and two hosting options, Cloud or On-Premise. A free online demo is also available.
Cloud – Team Plan
- $27/agent/month
- $291/agent/year
Cloud – Support Plan (agents + free unlimited users)
- $79/agent/month
- $876/agent/year
On-Premises Subscription
- Teams: $160/agent
- Support: $478/agent
On-Premises Perpetual
- Team: $212/agent (one-time payment)
- Support: $1059/agent (one-time payment)
All plans and deployment options offer these features:
- 24/7 phone, chat, and email support
- Custom forms and form templates
- Unlimited issues
- Task management
- Omnichannel issue submission
- Notifications
- Mass issue handling
- Reporting
- Issue automation and workflows
- Dashboards
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pepsi, 3M, Verizon, Philips, UPS, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IssueTrak is a web-based help desk software and customer support platform merged into one compact and powerful package.
Company Email
info@issuetrak.com
Contact No.
Company's Address
249 Central Park Avenue
Virginia Beach, Virginia 23462
Issuetrak Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Chat design using CSS
- Chat archive
- Definition of rolls and moderators
- Spam filtering
- Channel security
- Single message deletion
- Offline mode
- Theme gallery
- Supports PC, mobile and tablets
- Multilanguage support
- Facebook and Twitter login
Pricing Info
RumbleTalk offers a 7-day free trial and three packages:
Starter plan: $19/month (save 26% on annual billing)
- 50 chatters
- 1 chat
- Unlimited bandwidth
Basic plan: $39/month (save 36% on annual billing)
- 150 chatters
- 3 chats
- Unlimited bandwidth
Master plan: $67/month (save 27% on annual billing)
- 250 chatters
- 8 chats
- Unlimited bandwidth
Integrations
RumbleTalk supports the following integrations:
- Wordpress
- Joomla
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony Music, The Salvation Army, Seattle Pacific University, Georgetown University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RumbleTalk is an innovative social engagement platform for websites events and offline events.
Company Email
support@rumbletalk.com
Contact No.
Company's Address
RumbleTalk Ltd, Address: Har Hazofim 18/1, Rehovot, Israel
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Both Issuetrak and RumbleTalk were reviewed by a team of independent B2B experts who conducted a thorough study of all key aspects of each software. Their final score was calculated with unique SmartScore system that calculates an individual partial score to every element including: main features, client support, mobile device support, security, user satisfaction as well as media presence. We realize useful features are not the only aspect important to a business so we make sure we pay attention to all sides of a service before giving it a final score.
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