What is better Issuetrak or Vision Helpdesk? If you wish to get a quick way to decide which Help Desk Software product is better, our proprietary method gives Issuetrak a score of 8.5 and Vision Helpdesk a score of 9.2 for overall quality and performance. In addition, Issuetrak is rated at 100%, while Vision Helpdesk is rated 99% for their user satisfaction level.
You can also evaluate their product details, such as functions, tools, options, plans, prices, and much more. Find out if the application lets you to customize a few of its funnels to ensure the app fits your own business procedures.
In the event you have to quickly find the top Help Desk Software according to our experts we suggest you check out the following solutions: Zendesk, Freshdesk, Salesforce Service Cloud.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
You don’t want just a broad array of useful tools and adjustable pricing packages from a well-known Help Desk Software. Almost as significant as key features is a quality customer support. You want to ensure that if you have any questions about Issuetrak or Vision Helpdesk, or you face some problems, or perhaps you’ll want to request a specific update or feature beneficial to your team you can rely on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to profit from personal training or at the very least a knowledge base you can use.
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