What is better Vision Helpdesk or RumbleTalk? You can use our scoring system to provide you with a general idea which Help Desk Software product is better for your company. For overall product quality, Vision Helpdesk attained 9.2 points, while RumbleTalk received 7.1 points. At the same time, for user satisfaction, Vision Helpdesk scored 99%, while RumbleTalk scored N/A%.
Details about their unique elements, tools, supported platforms, customer service, and more are given below to provide you with a more correct assessment. Keep in mind to choose only the tools that you need so you don’t waste cash for features that you won’t be using.
In the event you would like to quickly find the top Help Desk Software according to our experts we recommend you take a look at one of these products: Freshdesk, Zendesk, Salesforce Service Cloud.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
In case you continue having doubts about which app will perform best in your case it might be a sensible idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular every solution is and how extensive is its online presence. For example Vision Helpdesk Twitter profile has currently 1653 followers. At the same time RumbleTalk Twitter is followed by 3349 users.
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