What is better Vivantio or CallFire? Reviewing products for the top Customer Support Software need not be difficult. On our review platform, we enable you to match Vivantio and CallFire and right away analyze their varying features. We allow you to check their features, supported devices, support service, pricing rates, terms, and many more.
You can even compare their overall score (8.4 for Vivantio vs. 7.5 for CallFire) and overall customer satisfaction level (93% for Vivantio vs. N/A% for CallFire). Spend some time and compare your best options and determine which one is best for your company. You should also check the vendor’s background; can they be relied upon and will they still be operating in the future?
Currently, the top solutions in our IT Service Software category are: LiveAgent, Freshservice, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you are still having doubts about which software will perform best for your business it may be a sound idea to analyze each service’s social metrics. These metrics are usually a sign of how popular a given solution is and how wide is its online presence. For example Vivantio Twitter account has currently 70 followers. At the same time CallFire Twitter is followed by 29471 people.
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