MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare NinjaRMM vs. VICIdial

To ensure that you find the most useful and productive Customer Support Software for your company, you should compare products available on the market. For example, here you can match VICIdial’s overall score of 8.0 against NinjaRMM’s score of 7.9. You can also evaluate their general user satisfaction: VICIdial (96%) vs. NinjaRMM (100%). In addition, you can review their good and bad points feature by feature, including their offered terms and prices. By comparing products you are improving your chances to pick the best software for your requirements. It’s clear you have to know your unique needs to realize which solution addresses those needs. We are aware that not all businesses have the time to test dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Call Center Software category are: Five9, RingCentral Contact Center, Freshcaller.
Comparison

NinjaRMM

VS

VICIdial

VS

NinjaRMM screenshot VICIdial screenshot
Pricing Page

Score

Our Score

7.9 ?

Our Score

8.0 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

96% ?

Cost

Cost

by quote

free

Price Scheme

Price Scheme

Quote-based Quote-based
Complete Review

Complete Review

Product Info

Product Info

Remote management and monitoring platform that allows organizations to remotely manage IT operations from the cloud and efficiently support their clients.
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Easy Links
Vendor Email

Vendor Email

sales@ninjarmm.com sales@vicidial.com
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Prominent Clients

Prominent Clients

Mitchell and Company, SidNetworks, Status Pros
Languages Supported

Languages Supported

English English, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Swedish
Phone Number

Phone Number

+1-888-542-8339 +1-888-894-8424
Pricing Page

Pricing Page

Learn more about NinjaRMM pricing Learn more about VICIdial pricing
Available Plans

Available Plans

NinjaRMM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.

Available Features

Available Features

NinjaRMM FEATURES

  • Monitoring and alerting
  • Endpoints
  • Cloud engine
  • Network management agent
  • Activity monitoring
  • Conditions and notifications
  • Remediation
  • Network Management
  • Discovery wizard
  • NetFlow
  • SNMP Monitoring
  • Syslog collection
  • Automation
  • Remote access
  • TeamViewer integration
  • Background management
  • Webroot and ThreatTrack deployment
  • OS and third-party patching
  • Reporting and advanced search
  • Administration
  • User access control
  • Organization groups
  • Policy management
  • Branding

VICIdial FEATURES

  • Client Contact Management
  • Easy Client Information Action
  • Auto Dialling Campaign
  • Predictive Dialling
  • Single or Multiple Dialling Campaigns
  • Call transfer
  • Custom Web Page
  • Custom Music Per Campaign
  • Blended Sessions
  • Automated/Scheduled Call Recording
  • Access from Anywhere
  • Callback Scheduling
Devices Supported

Devices Supported

Windows
Linux
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Support Types

Support Types

Phone
Ticket
Phone Live Support
Ticket Training
Supported Integrations

Supported Integrations

NinjaRMM integrates with the following business systems and applications:

  • TeamViewer
  • Splashtop
  • Webroot
  • Bitdefender
  • ThreatTrack
  • CloudBerry Lab
  • StorageCraft
  • Malwarebytes
  • ConnectWise
  • Autotask
  • RepairShopr
  • Live Virtual Help Desk
  • ITGlue
  • Warranty Master
  • Computicate

VICIdial integrates with the following business systems and applications:

  • QueueMetrics
  • Zoiper WebPhone
  • Cepstral Text-to-Speech
  • OrecX Oreka
  • Sangoma Lyra
  • RankMiner
  • DNC.com
  • Teamsupport CRM
  • Insightly CRM
  • Pipedrive CRM
  • Vtiger CRM
  • Zoho CRM
  • Salesforce.com
  • Zendesk CRM
  • SugarCRM
  • LessAnnoyingCRM
Company's Address

Company's Address

657 Mission St.
San Francisco, CA 94105
USA
Tampa, Florida
USA
Compare Alternatives

Compare Alternatives

Compare with BoldChat
Compare with TeamViewer
Compare with Dimelo Digital
Compare with Abhisi
Compare with QB Techs
Compare with Tender Support
Compare with KnowledgeOwl
Compare with NABD System
Compare with JivoChat
Compare with Inbenta
Compare with ZupportDesk
Compare with Customer Thermometer
Compare with Loomion
Compare with Freshchat
Compare with ShoreTel Sky
Compare with ContactWorld
Compare with HappyFox Chat
Compare with Aircall
Compare with SoftTweak MBOX to PST
Compare with Banckle Live Chat
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

The products analyzed on this page are merely a small part of our complete Customer Support Software category and you should keep in mind that there may be more desirable services out there. If you want to guarantee you make the best possible choice for your team we strongly suggest that you try out more services first. It may also be a good idea to check out our top 10 Customer Support Software ranking to learn which solutions are at the moment the best ones and dominate the market.