NinjaOne (Formerly NinjaRMM)
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Client Contact Management
- Easy Client Information Action
- Auto Dialling Campaign
- Predictive Dialling
- Single or Multiple Dialling Campaigns
- Call transfer
- Custom Web Page
- Custom Music Per Campaign
- Blended Sessions
- Automated/Scheduled Call Recording
- Access from Anywhere
- Callback Scheduling
Pricing Info
Pricing Info
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Integrations
Integrations
VICIdial integrates with the following business systems and applications:
- QueueMetrics
- Zoiper WebPhone
- Cepstral Text-to-Speech
- OrecX Oreka
- Sangoma Lyra
- RankMiner
- DNC.com
- Teamsupport CRM
- Insightly CRM
- Pipedrive CRM
- Vtiger CRM
- Zoho CRM
- Salesforce.com
- Zendesk CRM
- SugarCRM
- LessAnnoyingCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Company Email
Contact No.
Company's Address
Tampa, Florida
USA
VICIdial Comparisons
Popular VICIdial Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Monitoring and alerting
- Endpoints
- Cloud engine
- Network management agent
- Activity monitoring
- Conditions and notifications
- Remediation
- Network Management
- Discovery wizard
- NetFlow
- SNMP Monitoring
- Syslog collection
- Automation
- Remote access
- TeamViewer integration
- Background management
- Webroot and ThreatTrack deployment
- OS and third-party patching
- Reporting and advanced search
- Administration
- User access control
- Organization groups
- Policy management
- Branding
Pricing Info
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
- Windows, Mac, VMWare and cloud monitoring and alerting
- Remote management tools
- OS and third-party application patch management
- IT automation and scripting
- custom branding
- reporting
- mobile app (iOS and Android)
- API access
- Flexible billing
- Free concierge onboarding
- Free training
- Local support
Ninja + Remote Access + Antivirus
- Everything in Ninja
- One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
- Integrated Bitdefender or webroot antivirus protection
Custom
- Enhance Ninja with add-ons
- Network management
- EDR solutions
- NOC services
- Integrated backup services
- Security training
Integrations
NinjaOne integrates with the following business systems and applications:
- Accelo
- Autotask PSA
- Bitdefender Gravity/Zone
- BrightGauge
- CloudBlue PSA
- Computicate PSA
- ConnectWise Control
- ConnectWise Manage
- HaloPSA
- HarmonyPSA
- IT Portal
- IT Boost
- IT Glue
- Liongard
- MSP360 Managed Backup
- Malwarebytes Endpoint Protection
- Narmada
- N-able Passportal
- PROMYS
- OpenDNS
- PageDuty
- Passportal
- RepairShopr
- ScalePad
- SherpaDesk
- StorageCraft Cloud Backup
- Slack
- Splashtop Remote Support
- TeamViewer
- Webroot Business Endpoint Protection
- Hyper V
- VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
Company Email
Contact No.
Company's Address
657 Mission St.
San Francisco, CA 94105
USA
NinjaOne (Formerly NinjaRMM) Comparisons
Popular NinjaOne (Formerly NinjaRMM) Alternatives
Please pay attention to the fact that while both VICIdial and NinjaOne (Formerly NinjaRMM) may offer a reliable set of features each service could be designed for a different business size. If you are comparing features you should pay attention to a business type they are meant for. Specific functionalities might scale up efficiently for huge enterprises but if you have a small or medium business it’s frequently better to avoid paying for customized functionalities that you may never actually use.
Page last modified