VICIdial
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Client Contact Management
- Easy Client Information Action
- Auto Dialling Campaign
- Predictive Dialling
- Single or Multiple Dialling Campaigns
- Call transfer
- Custom Web Page
- Custom Music Per Campaign
- Blended Sessions
- Automated/Scheduled Call Recording
- Access from Anywhere
- Callback Scheduling
Pricing Info
Pricing Info
VICIdial’s is an open source software and can be obtained for free. You can download the latest version from their official website.
Integrations
Integrations
VICIdial integrates with the following business systems and applications:
- QueueMetrics
- Zoiper WebPhone
- Cepstral Text-to-Speech
- OrecX Oreka
- Sangoma Lyra
- RankMiner
- DNC.com
- Teamsupport CRM
- Insightly CRM
- Pipedrive CRM
- Vtiger CRM
- Zoho CRM
- Salesforce.com
- Zendesk CRM
- SugarCRM
- LessAnnoyingCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
VICIdial offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, and PBX.
Company Email
sales@vicidial.com
Contact No.
Company's Address
Tampa, Florida
USA
VICIdial Comparisons
Popular VICIdial Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- text, audio, video chat
- real-time website traffic monitor
- chat window customization
- pre-chat forms
- lead generation automation
- chat history
- full-screen live chat dashboard
- analytics and reporting
- concurrent chats
- intelligent chat routing
- dedicated success manager
Pricing Info
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
- monitoring 5 concurrent visitors
- 1 concurrent chat
- unlimited engagements
- text chat only
- 30 day chat history
- 1 website
- Prestige Care features for 30 days
Regular Care ($22, 1 operator/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- analytics & reporting
Prestige Care ($32, per seat/month)
- monitoring unlimited visitors
- unlimited concurrent chats
- unlimited engagements
- text, audio, video chat
- unlimited chat history
- advanced analytics & reporting
- intelligent chat routing
- dedicated success manager
Enterprise (by quote)
- tailored number of agents
- business use case analysis
- data ownership on-premises
- short deployment cycle
- dedicated success manager
- high priority support (SLA)
- possibility to host the service
- feature requests
Integrations
- WordPress
- Magento
- Joomla!
- Drupal
- Shopify
- ZenCart
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uniqa, Skandia, Nexterio, Riflessi, Digi Screens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Guide your web visitors and nurture them to become leads and make more conversions.
Company Email
sales@customericare.com
Contact No.
Company's Address
ul. Hauke-Bosaka 17/1
50-447 Wrocław, Poland
CustomerICare Comparisons
Popular CustomerICare Alternatives
The software examined on this page are only a small part of our entire Customer Support Software category and you should remember that there could be better solutions out there. If you would like to guarantee you make the best possible choice for your team we definitely suggest that you compare more products first. You can also consider to check out our top 10 Customer Support Software list to learn which software are at the moment the best ones and leaders in the market.
Page last modified