What is better ViaOS or LiaCX? With various functions, pricing, details, and more to check, choosing the right Customer Experience Management Software for your business is tricky. However by working with our system, it is simple to match the features of ViaOS and LiaCX including their general rating, respectively as: 8.1 and 8.6 for overall score and 97% and 100% for user satisfaction.
You can also assess them feature by feature check out which software is a more suitable fit for your company. Keep in mind to use a trial version first before getting a plan to see how the software performs in real scenarios.
We know that not all companies have enough time to examine dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Smartlook, Alchemer, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Every time you pick a service that you are sure will work best for your team you shouldn’t just pay attention to what experts have to say about it. Very often personal experience with the service may change, depending on your own preferences and work processes. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each software to give you a reliable overview of how real users of ViaOS and LiaCX rate their experience with the service. Our algorithm is based on complex analysis of product mentions on other websites, social networks as well as blogs, so you are going to obtain a comprehensive and reliable landscape of what other customers think about each product. In this case ViaOS has a total satisfaction rating at 97% while for LiaCX 100% of users express they had a positive experience with it.
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