What is better ViaOS or Qualtrics CX? Finding the most effective Customer Experience Management Software product is all about evaluating various solutions and identifying the top program for your specific needs. Our exclusive system provides you with an instant look at the general rating of ViaOS and Qualtrics CX. For total quality and performance, ViaOS scored 8.1, while Qualtrics CX scored 9.1. On the other hand, for user satisfaction, ViaOS earned 97%, while Qualtrics CX earned 100%.
Below it's also possible to look at their features, terms, plans, etc. to find out which application will be more appropriate for your situation. One critical aspect to check is if the software can enable and disable restrictions on various types of users to limit the exposure of any critical company data.
As of now, the most popular products in our Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
You should keep in mind that even though both ViaOS and Qualtrics CX may offer a top quality array of features every software may be created for a different business size. If you are comparing features you should give some attention to a business size they are meant for. Some elements could scale up with no problem for big enterprises but if you have a small or mid-sized business it’s often more sensible to refrain paying for advanced features that you might never use.
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