What is better Vanilla Forums or ScreenConnect? When you compare Vanilla Forums and ScreenConnect, it is possible to see which Collaboration Software product is the more effective alternative. This ensures that your organization can get the most productive and efficient program. You can check the details, like available tools, pricing, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their all round scores to know which one looks to be better. Vanilla Forums has 8.7 points for overall quality and 99% rating for user satisfaction; while ScreenConnect has 9.0 points for overall quality and 96% for user satisfaction. Similarly, you can also find out which vendor is more credible by sending an email request to both vendors and check which one replies faster.
Our team put a lot of effort to prepare reviews of all popular Online Community Platforms products that you can find out there, but among all the ones we reviewed these three caught our special attention: Wrike, Salesforce Community Cloud, monday.com.
Vanilla Forums is available in three enterprise pricing options and a free trial. Because many clients tend to prefer a unique set of features that doesn’t correspond to the pre-made plans, the vendor invites potential customers to contact their sales reps for customized subscription plans that suit their specific requirements.
Business – $689/month (essential community platform)
5 staff users
250k monthly page views
Public or private community
Unlimited members
Moderation
jsConnect SSO
SuccessTeam
Gamification
Corporate – By-quote (full-featured community platform)
All Business plan features
10 staff users
1M monthly page views
Ideation
Advanced Analytics
Sub-communities
Q&A
CRM Integrations
SuccessTeam
API
Advanced SSO
Enterprise – By-quote (for large communities and enterprises)
Vanilla Forums integrates with the following business systems and applications:
WordPress
Zendesk
GitHub
Salesforce
MailChimp
Facebook
Twitter
LinkedIn
WishList
Steam
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, EA, Oculus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both Vanilla Forums and ScreenConnect were evaluated by a group of independent SaaS experts who conducted a thorough examination of all crucial elements of every product. Their total rating was prepared using our unique SmartScore model which provides an individual partial score to every element like: main features, client support, mobile device support, security, customer satisfaction as well as media presence. We realize useful features are not the only thing crucial to a business so we make an effort to pay attention to all aspects of a software prior to coming up with its final rating.
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