Vanilla Forums
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Modern usability
- Deep social integration
- Fully gamified
- Custom look and feel
- Audience engagement
- Tools for Creating Unique Communities
- Rewards For Positive Participation
- Moderation Tools
- Administration Tools
- Registration
- Analytics
- Publish Great Content
- Gamification
- Customizable Forums
- Developer Tools
- Multilingual, can support 1 of 25 languages
- Monetization
- Integration with WordPress, Salesforce, MailChimp, social networks and more
- Multi-forum Management
- Knowledge Base
- Enterprise Security
- Backup Shipping
Pricing Info
Pricing Info
Vanilla Forums is available in three enterprise pricing options and a free trial. Because many clients tend to prefer a unique set of features that doesn’t correspond to the pre-made plans, the vendor invites potential customers to contact their sales reps for customized subscription plans that suit their specific requirements.
Business – $689/month (essential community platform)
- 5 staff users
- 250k monthly page views
- Public or private community
- Unlimited members
- Moderation
- jsConnect SSO
- SuccessTeam
- Gamification
Corporate – By-quote (full-featured community platform)
- All Business plan features
- 10 staff users
- 1M monthly page views
- Ideation
- Advanced Analytics
- Sub-communities
- Q&A
- CRM Integrations
- SuccessTeam
- API
- Advanced SSO
Enterprise – By-quote (for large communities and enterprises)
- All Corporate features
- SuccessTeam VIP
- Custom staff users
- Theme pull
- Custom page view plan
- Multi-site
- Uptime SLA
- Enhanced security
Integrations
Integrations
Vanilla Forums integrates with the following business systems and applications:
- WordPress
- Zendesk
- GitHub
- Salesforce
- MailChimp
- WishList
- Steam
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, EA, Oculus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based online community tool that enables businesses to create engaging and interactive online forums for their customers and potential clients. Sporting an easy-to-use interface, Vanilla Forums ensures businesses will find a way to boost customer service and enhance audience loyalty to increase their sales.
Company Email
support@vanillaforums.com
Contact No.
Company's Address
2045 Stanley, Suite 1000
Montreal, QC H3A 2V4
Canada
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Voice & Calling
- Outbound Calling, Integrated Softphone, iOS & Android Mobile App
- Music on Hold, Ring Groups, Follow-Me/Find-Me
- Call Recording, Voicemail, DID Number
- Auto Attendants, 10 Call Queues Included, Blended Inbound/Outbound Calls
Messaging & Collaboration
- SMS/MMS Messaging, Team Rooms, Group/Email Digital Fax
- Webinars (up to 1K users), Unlimited Conferencing
- Connect Video Conferencing, Screenshare, Audio/Video Streams
AI & Automation
- Luna AI Receptionist, Admin AI Portal
- Self-Serve Virtual Agent, Supervisor-enabled Features
- Quality Management, Workforce Automation
CRM & App Integrations
- Outlook, Microsoft Teams, and CRM Integration
Monitoring & Analytics
- Report Manager, Unified Live Monitor, Supervisory Modes
- Lifetime Analytics, Detailed Reporting
Management & Customization
- ACE Operator Console, AppDesigner, SmartBox
Pricing Info
Business Plus – $24.95/user/month
- Outbound Calling
- Integrated Softphone
- IOS & Android App
- 2GB SmartBox
Professional – $29.95/user/month
- Webinars up to 1K Users
- Unlimited SmartBox
- Supervisory Modes
- Detailed Reporting
- Luna AI receptionist
Call Center – $44.95/user/month
- Unified Live Monitor
- Supervisory Modes
- Lifetime Analytics
- Detailed Reporting
- AppDesigner
- 10 Call Queues Included
Contact Center – By quote
- Blended Inbound/ Outbound Calls
- Multi-Channel (Calls, Chat, Email, Social)
- Self-Serve Virtual Agent
- Supervisor-enabled Features
Integrations
Streams integrates with the following business systems and applications:
- Microsoft Outlook
- Skype for Business
- Salesforce
- Google Chrome
- ServiceNow
- Box
- Inside Sales
- Oracle
- Zoho
- Freshdesk
- Zendesk
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IronWare, Evolve Bank and Trust, GJ Tunes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PanTerra's CloudUC is the most comprehensive business-class cloud unified communications solution available today.
Company Email
info@panterranetworks.com
Contact No.
Company's Address
PanTerra Networks
4655 Old Ironsides Drive, Suite 300, Santa Clara, CA 95054
USA
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Almost as crucial as useful features and user support quality are pricing options offered by Vanilla Forums and Streams. Although price should not be the only element it’s surely an important thing to consider. You should expect a flexible pricing package that can be matched with your business size and effortlessly scaled up if your company grows. Make sure you don’t select packages that have complex functionalities that you won’t find useful and always make an effort to contact with the vendor directly because big companies can often count on more affordable prices. You should also try out a free trial or demo of each service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to spend any money and provides you with a practical overview of what it’s like to work with Vanilla Forums and Streams.
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