What is better Usetiful or LiaCX? There are lots of Customer Experience Management Software products in the market these days. The simplest way to find out which one fits your needs best is to check them side by side. For example, here you can assess Usetiful and LiaCX for their overall score (8.0 vs. 8.6, respectively) or their user satisfaction rating (100% vs. 100%, respectively).
Additionally, you can examine their individual modules and pricing conditions along with other useful facts below. When matching products be sure to examine their related functions and mark their differences to get a clearer picture of both deals. Likewise, keep in mind to evaluate other features like security, backup, usability, and helpdesk support.
In case you you need to quickly identify the best Customer Experience Management Software according to our experts we recommend you take a look at these products: Smartlook, Zendesk, Alchemer.
Usetiful is an open platform – app providers can integrate their services with Usetiful dynamically. For example, it is possible to use surveys by company Survio directly in the product tours of Usetiful.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Usetiful is a customer experience management software that enables you to provide personalized product tours to your customers.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
In case you are still having doubts about which app will work best in your case it might be a good idea to examine each service’s social metrics. These metrics are quite often an indicator of how popular a given product is and how big is its online presence. For example Usetiful Twitter profile has currently 8 followers. At the same time LiaCX Twitter is followed by 762 people.
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