What is better Usetiful or Intercom? Assessing products for the top Customer Experience Management Software does not always have to be tough. On our review platform, you can easily match Usetiful and Intercom and right away see their differences. We allow you to take a look at their features, supported devices, level of support, pricing rates, terms, plus more.
You may also assess their overall score (8.0 for Usetiful vs. 8.9 for Intercom) and overall customer satisfaction level (100% for Usetiful vs. 96% for Intercom). Devote time to review your top alternatives and find out which one is ideal for your company. Likewise, you must check the vendor’s credibility; are they reliable and will they still be on the market in a few years time?
At the moment, the top services in our Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
Usetiful is an open platform – app providers can integrate their services with Usetiful dynamically. For example, it is possible to use surveys by company Survio directly in the product tours of Usetiful.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Usetiful is a customer experience management software that enables you to provide personalized product tours to your customers.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
All the data, details and experiences that we offered in this analysis were collected from official company pages, marketing materials available online, actual experience from real clients as well as our individual everyday use of each solution by a professional reviewer. We pay a lot of attention to thoroughly examine every solution, as a result we not only examine it internally, but we also match our results with opinions of other users from the B2B community.
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