What is better Usetiful or Qualtrics CX? A good way to choose the right Customer Experience Management Software product for your organization is to evaluate the solutions against each other. Here you can compare Usetiful and Qualtrics CX and see their functions compared in detail to help you choose which one is the better product.
Furthermore, you can compare their overall ratings, including: overall score (Usetiful: 8.0 vs. Qualtrics CX: 9.1) and user satisfaction (Usetiful: 100% vs. Qualtrics CX: 100%). Examine their differences and similarities and find out which one outperforms the other. Likewise, anticipate the state of what your business will be in years to come; will your company outgrow the app in the next couple of years?
In case you you have to quickly decide on the optimal Customer Experience Management Software according to our review team we recommend you check out these services: Zendesk, Alchemer, Smartlook.
Usetiful is an open platform – app providers can integrate their services with Usetiful dynamically. For example, it is possible to use surveys by company Survio directly in the product tours of Usetiful.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Usetiful is a customer experience management software that enables you to provide personalized product tours to your customers.
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
Salesforce
Tableau
Marketo
Workday
Slack
Adobe Analytics
Adobe Launch
Freshdesk
Zendesk
Hubspot
Zapier
ServiceNow
Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Both Usetiful and Qualtrics CX were tested by a group of independent B2B experts who conducted a detailed study of all important aspects of every service. Their final score was calculated by means of unique SmartScore algorithm which provides a separate partial score to each element such as: main features, client support, mobile support, security, user satisfaction and market presence. We know useful features are not the only thing important to a company so we do our best to pay attention to all facets of a product prior to giving it a final score.
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