What is better unblu or LiaCX? If you wish to have a quick way to decide which Customer Experience Management Software product is better, our unique method gives unblu a score of 8.0 and LiaCX a score of 8.6 for total quality and performance. Furthermore, unblu is rated at 100%, while LiaCX is rated 100% for their user satisfaction level.
You can also review their product details, such as modules, tools, options, plans, costs, and others. See whether the solution allows you to customize a few of its workflows to ensure the software complements your own business workflows.
In the event you need to quickly decide on the top Customer Experience Management Software according to our experts we advise you take a look at the following products: Smartlook, Zendesk, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
No Customer Experience Management Software will be perfect enough to solve all the requirements of a specific team. Even though key features of unblu and LiaCX are important you should also carefully examine the integrations provided by every software. Quote frequently you will already be using various kinds of SaaS software in your company and it’s much wiser to go with software that integrate well with each other. If you do that you can ensure a smooth transfer of information between your teams and software used, which can really reduce time wasted on migrating between one software and the other.
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