Totango
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Embedded Co-Browsing
- Universal Co-Browsing
- Document Co-Browsing
- View & Point Mode
- Privacy Mode
- Content Protection
- Customizable Chat
- Chat & Agent Reports
- Real-Time Chat Monitoring
- Agent List Organization
- Offline Forms
- Canned Responses
- Email Notifications
- LiveView Chat
- Video Chat
- Video Snapshots
- Pop-Out Video
- Mobile SDK
- Agent Queue & Forwarding
- Team Monitoring
- Statistics
- Availability Monitor
- Session Feedback
- Audit Trail
- Configurable Agent Interface
- Request Filtering
- Multi-Select Filter Queue
Pricing Info
Pricing Info
unblu offers the following enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Performance – $50.00/user/month/annual billing
- Unlimited Domains
- Unlimited Agents (10 Minimum)
- Universal Co-Browsing
- Live Chat
- Video Chat
- Document Co-Browsing
- Document Sharing
- No Download
- Analytics
- Queue Management
- SSL Encryption
- Dynamic Websites
- HTTPS Sites
- Cross-Origin iFrame Support
- SVG Support
- Cross-Domain Navigation
- In-Context Session Start
- Self-Service Admin Console
- Instant Provisioning
- REST, JavaScript API
- Cloud Deployment
- Privacy Mode
- URL Blacklisting
- Page Level Content Protection
- Audit Trail
- Self-Service Support
- Forum
- Email, Phone Support
Enterprise – request a quote
- All Performance Features
- Concurrent Seat Licensing
- Embedded Co-Browsing
- LiveView Chat
- Proxy Server Integration
- Single Sign-On
- On-Premise Deployment
- Multi-Tenant Support
- Field Level Content Protection
- View & Point Mode
- Premium Support
Integrations
Integrations
unblu is proven to integrate seamlessly with a number of digital banking environments and infrastractures. The following are a few examples:
- Avaloq AFP
- Finova
- Crealogix
- Temenos
- Mysis Fusion Banking
- Ergon Airlock
- Adnovum Nevis
- ebankIT Internet Banking
- F5 BigIP
The solution can also integrate with custom e-banking developments, call center solutions, IVR systems, and CRMs through:
- JS API
- REST API
- Webhooks API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barclays, UBS, Bank Millennium
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An online in-person experience delivery facilitator for the world’s leading banks and insurance companies.
Company Email
info@unblu.com
Contact No.
Company's Address
Kernserstrasse 17
6060 Sarnen
Switzerland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Early warning systems
- Account management
- Success plays
- Revenue center
- Customer success campaigns
- Customer segmentation
- Activity streams
- Conversion streams
- Engagement score
- Drill down to accounts
- Cohort tables
- Export
- Dynamic filter
Pricing Info
Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.
Integrations
Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.
- Zendesk Helpdesk
- Freshdesk
- Desk.com
- Salesforce
- GoodData
- CSV files
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pandora, AutoDesk, Zoom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Totango offers a clear view of engagement across multiple customer portfolios and segments.
Company Email
hi@totango.com
Contact No.
Company's Address
1200 Park Place, Suite 200
San Mateo, CA 94403
USA
Totango Comparisons
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Every time you choose a app that you are sure will work best for your business you shouldn’t only pay attention to what reviewers have to say about it. Quite frequently personal experience with the solution may change, depending on your own goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every software to give you a quick overview of how real users of unblu and Totango estimate their contact with the software. Our system is built around complex analysis of product appearances on other websites, social networks as well as blogs, so you are going to get a comprehensive and reliable landscape of what other clients think about each product. In this example unblu has a total satisfaction rating at 100% while for Totango 90% of users say they had an enjoyable experience with it.
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