Conversocial
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Embedded Co-Browsing
- Universal Co-Browsing
- Document Co-Browsing
- View & Point Mode
- Privacy Mode
- Content Protection
- Customizable Chat
- Chat & Agent Reports
- Real-Time Chat Monitoring
- Agent List Organization
- Offline Forms
- Canned Responses
- Email Notifications
- LiveView Chat
- Video Chat
- Video Snapshots
- Pop-Out Video
- Mobile SDK
- Agent Queue & Forwarding
- Team Monitoring
- Statistics
- Availability Monitor
- Session Feedback
- Audit Trail
- Configurable Agent Interface
- Request Filtering
- Multi-Select Filter Queue
Pricing Info
Pricing Info
unblu offers the following enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Performance – $50.00/user/month/annual billing
- Unlimited Domains
- Unlimited Agents (10 Minimum)
- Universal Co-Browsing
- Live Chat
- Video Chat
- Document Co-Browsing
- Document Sharing
- No Download
- Analytics
- Queue Management
- SSL Encryption
- Dynamic Websites
- HTTPS Sites
- Cross-Origin iFrame Support
- SVG Support
- Cross-Domain Navigation
- In-Context Session Start
- Self-Service Admin Console
- Instant Provisioning
- REST, JavaScript API
- Cloud Deployment
- Privacy Mode
- URL Blacklisting
- Page Level Content Protection
- Audit Trail
- Self-Service Support
- Forum
- Email, Phone Support
Enterprise – request a quote
- All Performance Features
- Concurrent Seat Licensing
- Embedded Co-Browsing
- LiveView Chat
- Proxy Server Integration
- Single Sign-On
- On-Premise Deployment
- Multi-Tenant Support
- Field Level Content Protection
- View & Point Mode
- Premium Support
Integrations
Integrations
unblu is proven to integrate seamlessly with a number of digital banking environments and infrastractures. The following are a few examples:
- Avaloq AFP
- Finova
- Crealogix
- Temenos
- Mysis Fusion Banking
- Ergon Airlock
- Adnovum Nevis
- ebankIT Internet Banking
- F5 BigIP
The solution can also integrate with custom e-banking developments, call center solutions, IVR systems, and CRMs through:
- JS API
- REST API
- Webhooks API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barclays, UBS, Bank Millennium
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An online in-person experience delivery facilitator for the world’s leading banks and insurance companies.
Company Email
info@unblu.com
Contact No.
Company's Address
Kernserstrasse 17
6060 Sarnen
Switzerland
unblu Comparisons
Popular unblu Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integration with Social Media Platforms & CRM
- Social Media Analytics
- Real-time Tracking and Reporting of Social Events
- Collaborative Platform
- Priority Response Engine
- Single Conversation Thread
- Unified Inbox for Sorting Social Media Data
- Access to all Past Interactions
- Business Content Sharing
- Global Content Library
- Exportable PDF of Analytics Page
- Automated Data Export
- Synching of Customer Info to Existing CRM
Pricing Info
Conversocial is offered on a license basis and has three plans available – Engage, Evolve and Extend – wherein enterprise pricing is based on the number of customer service agents a company has. If you want to get a quote, please contact Conversocial. You may also try a demo offered free on their product.
Integrations
Conversocial integrates with the following business systems and applications:
- Brandwatch (signal alert from 80 million online sources for relevant mentions)
- Synthesio (social intelligence to transform data into insights)
- Insided (harnessing community channels to boost customer service)
- All popular CRM platforms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Volkswagen, Hyatt Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A service to help companies provide their customers the optimal social media care and experience.
Company Email
socialfirst@conversocial.com
Contact No.
Company's Address
3 West 18th Street, 8th Floor
New York, NY 10011
USA
Conversocial Comparisons
Popular Conversocial Alternatives
Every time you compare various Customer Experience Management Software services you shouldn’t just study their list of features and available pricing plans. Consider that the solution should be adjusted to your work processes and business so the more flexible their offer the better. Learn what systems are supported by unblu and Conversocial and make sure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, as this may be a critical factor for many businesses.
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