What is better uContact or Zendesk? Selecting the right Customer Support Software for your company is hard with various features, choices, and terms to choose from. However, depending on our review directory will make it possible for you to simplify the necessary steps by reading all major apps in one location.
As an illustration, you can compare uContact and Zendesk for their features and overall scores, namely, 8.0 and 9.7, respectively. Likewise, you can see which product has superior general user satisfaction rating: 100% (uContact) and 98% (Zendesk) to find out which solution is the better choice for your company. Don’t just buy the solution with the cheapest price, but the software that has the best value for your money.
At this time, the most significant services in our Call Center Software category are: Zendesk, Freshdesk Contact Center, JustCall.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In case you are still having second thoughts about which software will perform best for your business it might be a sound idea to analyze each service’s social metrics. These metrics are frequently a sign of how popular every app is and how big is its online presence. For example, in case of Facebook uContact has 39 likes on their official page while Zendesk profile is liked by 82676 users.
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