What is better uContact or Kayako? Finding the ideal Customer Support Software for your business is key to increasing your company’s effectiveness. In our platform, it's easy to assess a wide range of solutions to see which one is the most suitable software for your requirements. Here you can match uContact vs. Kayako and examine their overall scores (8.0 vs. 9.0, respectively) and user satisfaction rating (100% vs. 95%, respectively).
You can also browse the specifics of pricing, terms, plans, features, tools, and more, and decide which software offers more advantages for your business. In general, select the software which helps you to scale the features and price terms to address your business growth or lack of it.
Users who are pressed for time or could use a Call Center Software suggestion from our experts might want to try out these top choices for the current year: Freshdesk Contact Center, JustCall, Zendesk.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Please pay attention to the fact that while both uContact and Kayako may have a top quality array of features each software might be aimed at a different business size. If you are studying different apps you may want to focus on a business size they are meant for. Some functionalities might scale up well for large enterprises but if you own a small or mid-sized company it’s often better to stay away from paying for advanced functionalities that you may never actually use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
