What is better uContact or Intervals? You can use our scoring system to help you get a general idea which Customer Support Software product is will work better for your business. For overall product quality, uContact received 8.0 points, while Intervals earned 8.3 points. Meanwhile, for user satisfaction, uContact scored 100%, while Intervals scored 98%.
Specifics of their characteristics, tools, supported platforms, customer service, and more are given below to give you a more accurate comparison. Don’t forget to choose only the functions your company needs so you don’t waste resources for tools that you won’t be using.
In the event you need to quickly decide on the more reliable Call Center Software according to our experts we advise you examine one of these solutions: Zendesk, JustCall, Freshdesk Contact Center.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
Intervals is offered in seven different plans, each catering to a specific storage size and number of active projects. All plans come with a 30-day trial period. All plans include unlimited users except for the Lite plan. The pricing is different than other software and is more affordable since it is usage based instead of based on the number of people with a login.
You should note that while both uContact and Intervals may offer a reliable set of features each app might be designed for a different company size. If you are studying different apps you should give some attention to a business type they are aimed at. Some elements could scale up with no problem for large enterprises but if you own a small or mid-sized company it’s usually more sensible to refrain paying for complex functionalities that you may never have a chance to use.
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