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Compare uContact vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better uContact or NinjaOne (Formerly NinjaRMM)? Various firms require different types of Customer Support Software. To learn which solution meets your requirements, think about comparing various options feature by feature along with their conditions and costs. Similarly, you can get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.

The results are: uContact (8.0) vs. NinjaOne (Formerly NinjaRMM) (8.6) for overall quality and functionality; uContact (100%) vs. NinjaOne (Formerly NinjaRMM) (93%) for user satisfaction rating. Analyze their high and weak points and decide which software is a better choice for your company. A simple, practical way is to list the pros and cons of both services next to each other and see which solution is better.

As of now, the most significant services in our Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.

In case you continue having doubts about which solution will be best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular a given product is and how extensive is its online presence.For example, if you look at uContact LinkedIn profile you’ll find out that they are followed by 180 people. In case of NinjaOne (Formerly NinjaRMM) the amount of followers on their LinkedIn page is 2491.

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