Tender Support
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced reporting
- Assign a discussion
- Autosuggest request answers
- Canned replies
- Collect support requests
- Create a searchable knowledge base
- Create and assign queues
- Custom branding options
- Dashboard
- Email commands
- Embed a widget on your site
- Limited and VIP access for clients
- Discussion boards and public forums
- Reminders and activity filters
- Reply on the go
- Send and receive support issues
- Set tasks and assignments
- Single sign-on
- Smart email autoresponses
- Synchronize customer issues with tickets
Pricing Info
Pricing Info
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
Starter: $9 per month
- Everything to get started
- Community forums
- Knowledge base
- Email support
Standard: $49 per month
- Tools for busy teams
- Advanced reports
- Single sign-on
- Canned replies
Pro: $99 per month
- Advanced features
- Full customization
- Activity filters
- Private site
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Literature Latte, Trillian, Airbrake.io, Goodsie
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A customer support application that allows you to create public forums and discussion boards that can be shared with your all web visitors.
Company Email
Company's Address
ENTP, 917 SW Oak Street, #422, Portland, OR 97205
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Entity Extraction
- Categorization
- Sentiment Analysis
- Multilingual
- Clustering
- Visualization
- 10+ languages
- Highly Customizable
- Fast
- Comprehensive SDK
- Distributed & Scalable
- Human Support Team
- Diffbot Content Extraction
Pricing Info
Semantria offers a total of four product bundles plus a free trial period for each plan:
- Excel Seat – $999/month (unlimited transactions)
- API Starter – $999/month (100,000 transactions per month)
- API Growth – $1,999/month (1000,000 transactions per month)
- API Advanced – $2,999/month (5000,000 transactions per month)
All plans come with:
- Sentiment Analysis
- Named entity extraction
- Auto-categorization
- User queries
- Theme Extraction
- Text Summarization
- Discovery for sentiments
Integrations
Semantria works well with other APIs:
- Mashape
- The Nerdery
- Gnip
- Import.io
- VOZIQ
- Diffbot
- Leanstack
- Bigdatavendors
- Webhose.io
- GoodData
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Avis, KnowledgeTree, Six Flags, Bridgestone, Travelodge
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Semantria applies Text and Sentiment Analysis to tweets, facebook posts, surveys, reviews or enterprise content.
Company Email
info@semantria.com
Contact No.
Company's Address
48 N. Pleasant Street, Unit 301
Amherst, MA 01002
USA
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You shouldn’t count on exclusively a broad array of features and flexible pricing packages from a popular Customer Support Software. Almost as essential as core features is a quality customer support. You want to guarantee that if you have any questions about Tender Support or Semantria, or you face some problems, or maybe you’ll want to request a specific update or feature useful to your company you can count on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can benefit from individual training or at the very least an FAQ you can use.
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