What is better Tender Support or Salesforce Service Cloud? When scouting for the right Customer Support Software for your firm it is suggested that you examine the functions, rates, as well as other crucial info regarding the product and vendor. Here, you can check the parallels and distinctions between Tender Support (overall score at 7.8 and user satisfaction at 94%) and Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%).
It's also possible to examine their specific modules, for example functions, plans, costs, conditions, etc. Moreover, read the terms carefully for information on extra charges, including, setup fees, separate helpdesk support, upgrade fees, cloud storage fees, and more.
People who want to save some time or need a Customer Support Software advice from our experts might want to try out these top choices for this year: Freshdesk Omni, Freshdesk, Zendesk.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
No Customer Support Software will manate to solve all the needs of a company. Though main functionalities of Tender Support and Salesforce Service Cloud are obviously a priority you should also thoroughly examine the integrations supported by every software. Very often you will already be using other types of B2B software in your company and it’s much wiser to select solutions that integrate well with one another. That way you can ensure a smooth exchange of information between your teams and services, which can significantly reduce time devoted to migrating between one software and the next.
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