What is better Tender Support or Zendesk? Getting the ideal Customer Support Software product is all about assessing different solutions and identifying the top application for your specific needs. Our unique system provides you with a brief look at the general rating of Tender Support and Zendesk. For all round quality and performance, Tender Support scored 7.8, while Zendesk scored 9.7. On the other hand, for user satisfaction, Tender Support earned 94%, while Zendesk earned 98%.
Below it's also possible to check their features, terms, plans, etc. to find out which application will be more suitable for your situation. An important aspect to assess is if the software can enable and disable permissions on different types of users to limit the exposure of any sensitive company data.
People who want to save some time or need a Customer Support Software advice from our experts might want to try out these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
It may not always be enough to just compare Tender Support and Zendesk with each other. Even though useful features, cost and customer experience are all important and should be considered when making a final decision, you should also check out the recognition and awards merited by every software. Very often a less dominant service may turn out to be a great choice that was distinguished with industry awards such as our Supreme Software Award which reveals that regardless of limited market presence it’s a significant rival to the software that rule the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
