What is better Tender Support or NinjaOne (Formerly NinjaRMM)? If you wish to get a quick way to find out which Customer Support Software product is better, our unique algorythm gives Tender Support a score of 7.8 and NinjaOne (Formerly NinjaRMM) a score of 8.6 for overall quality and performance. At the same time, Tender Support is rated at 94%, while NinjaOne (Formerly NinjaRMM) is rated 93% for their user satisfaction level.
You can also assess their product details, including functions, tools, options, plans, prices, and more. Find out if the software can customize at least part of its workflows to make sure it matches your own business workflows.
Users who are pressed for time or need a Customer Support Software suggestion from our experts may want to examine these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
When you select a software that you are sure will work best for your company you shouldn’t only limit yourself to what experts have to say about it. In many cases personal experience with the software may change, depending on your own preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every software to give you a quick overview of how real users of Tender Support and NinjaOne (Formerly NinjaRMM) evaluate their contact with the product. Our system is built around detailed analysis of product mentions on other websites, social media as well as blogs, so you will receive a full and credible picture of what other people think about each service. In this example Tender Support has a total satisfaction rating at 94% while for NinjaOne (Formerly NinjaRMM) 93% of people claim they had a positive experience with it.
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