What is better Tender Support or Vivantio? Reviewing products for the top Customer Support Software need not be difficult. On our review platform, we enable you to match Tender Support and Vivantio and quickly evaluate their unique elements. We allow you to take a look at their capabilities, supported devices, customer support, prices, terms, and many more.
You can even review their overall score (7.8 for Tender Support vs. 8.4 for Vivantio) and overall customer satisfaction level (94% for Tender Support vs. 93% for Vivantio). Spend some time and examine your best alternatives and discover which one is best for your company. Similarly, you have to check the software vendor’s background; can you count on them and will they still be operating a few years from now?
People who don't have much time or would like to get a Customer Support Software suggestion from our team might want to investigate these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
You shouldn’t count on simply a broad range of useful tools and flexible pricing from a well-known Customer Support Software. Almost as essential as key features is a trustworthy customer support. You want to guarantee that when you have any questions about Tender Support or Vivantio, or you struggle with some problems, or maybe you’ll want to ask for a specific change or functionality useful to your company you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are offered. It’s also a big plus if you can profit from individual training or at the very least a knowledge base you can use.
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