What is better Teamemo or Salesforce Knowledge? If you wish for an efficient Knowledge Management Software product for your enterprise you must make time to compare a wide range of alternatives. It doesn’t have to be complicated, and can be as quick as matching their features in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can see Teamemo’s overall score of 7.4 and compare it against Salesforce Knowledge’s score of 8.8; or Teamemo’s user satisfaction level at 100% versus Salesforce Knowledge’s 100% satisfaction score.
The comparison can help you identify the strengths and weaknesses of each application, and make up your mind on which one matches your requirements better. Aside from the robust features, the solution which is simple and intuitive is always the better option.
Currently, the best services in our Knowledge Management Software category are: Zendesk, ServiceNow Knowledge Management, Zendesk.
Salesforce Knowledge is offered as a feature license add-on to most Service Cloud editions. The read only version is included in the Lightning Professional plan ($75/user/month) and Lightning Enterprise plan ($150/user/month) but will entail additional costs if you opt for the read/write version of Knowledge on those two plans. Meanwhile, the read/write version is already part and parcel of the Lightning Unlimited plan ($300/user/month).
Salesforce Knowledge integrates with solutions in the Salesforce Service Cloud platform including Field Service, Case Management, and Digital Channels, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Knowledge base component of the Salesforce Service Cloud platform
No Knowledge Management Software will be perfect enough to cater to all the requirements of a business. Even though core functionalities of Teamemo and Salesforce Knowledge are important you should also thoroughly explore the integrations provided by a given service. In many cases your team will already be using other types of SaaS software in your company and it’s much better to go with software that integrate well with one another. With that approach you can be certain of a reliable transfer of data between your teams and services, which can considerably reduce time devoted to migrating between one software and the other.
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