What is better Tagove or ScreenConnect? The perfect Customer Support Software is a program that can tackle your company’s unique requirements. It is possible to find which option works really with your company if you assess a wider range of products before you decide which one is the best.
For example, Tagove and ScreenConnect are scored at 8.0 and 9.0, respectively, for total quality and performance. Similarly, Tagove and ScreenConnect have a user satisfaction rating of 100% and 96%, respectively, which reveals the general response they get from customers. Moreover, get in touch with an existing customer of the software and ask for their opinion about the application in question.
Our team put a lot of effort to prepare reviews of all popular services offered out there, but among all the ones we reviewed these three caught our special attention: .
Basic package with 14-day free trial for Live Video Chat software.
Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.
Tagove Premium – $39 Per Agent/Month
Live video chat
Voice call
Text chat
Co-browsing
Screen sharing
Call recording
Voice to text
Enterprise and bespoke package
A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you continue having doubts about which software will perform best in your case it might be a good idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular a given solution is and how extensive is its online presence.For instance, if you check Tagove LinkedIn page you’ll find out that they are followed by 6 users. In case of ScreenConnect the number of followers on their LinkedIn page is 16403.
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