What is better Tagove or Vivantio? Different organizations need different types of Customer Support Software. To find out which solution fits your needs, think of reviewing various alternatives feature by feature along with their conditions and costs. Furthermore, you may get a quick idea of their general performance and customer feedback by checking our smart scoring system.
The results are: Tagove (8.0) vs. Vivantio (8.4) for total quality and efficiency; Tagove (100%) vs. Vivantio (93%) for user satisfaction rating. Check out their strong and low points and see which software is a better choice for your company. A simple, practical tip is to note down the strengths and weaknesses of both services side by side and check which app has more benefits.
In the event you have to quickly decide on the top according to our review team we recommend you take a look at the following products: .
Basic package with 14-day free trial for Live Video Chat software.
Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.
Tagove Premium – $39 Per Agent/Month
Live video chat
Voice call
Text chat
Co-browsing
Screen sharing
Call recording
Voice to text
Enterprise and bespoke package
A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
All the data, details and reviews that we shared in this comparison were collated from official vendor pages, promotional content available online, actual experience from real clients as well as our individual everyday use of each solution by an expert. We put a lot of effort to comprehensively test each software, so we not only study it ourselves, but we also correlate our observations with experiences of other people from the B2B community.
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